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Lean Thinking isn’t Just for Large Manufacturing Businesses: A Roadmap for Applying it to Small and Medium Enterprises
Toyota developed lean thinking — a rigorous, data-centric approach that aims to optimize business processes by empowering staff to identify and solve problems — in the 1950s. But as Yaquta Fatehi and Heather Esper at the William Davidson Institute explain, small and medium enterprises (SMEs) are increasingly using lean methodologies to reduce costs, increase efficiency and boost customer satisfaction and profits. They define key concepts and standard practices in lean thinking, and propose a roadmap for applying these approaches to SMEs' operations.
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