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Getting Real About Innovation: Why Accion’s U.S. Network Made the Leap to Digitize its Lending Operations
Technology can boost small businesses' access to finance, but can also risk trapping them in a cycle of debt. And for lenders serving lower-income entrepreneurs, these risks and rewards are more acute. Gina Harman, CEO of Accion’s U.S. Network, discusses its ambitious efforts to digitize lending operations across its national online platform in this podcast Q&A, exploring how established organizations can adapt to emerging technologies – without compromising their missions.
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