-
‘Cross-sell Done Well’: How One Finance App Found a Balance Between Digital and Human Touch
Field officers at the Sajida Foundation, a microfinance provider in Bangladesh, knew their clients had rich financial lives, and that some held sizable savings balances to enable their goals. They also knew these clients could earn more by converting their savings to a term deposit account. Yet it was difficult for them to offer complex financial advice, or to answer questions around tiered interest rates and differentiated products. The Foundation worked with BFA to develop an Android-based app to address these issues – Ashirul Amin discusses the lessons learned.
- Categories
- Finance, Technology
-
Are Financial Returns Starting to Compete with Social Goals? An Impact Investor Assesses its Involvement in Off-Grid Solar
In the second of two posts, Oikocredit's Laura de Bresser assesses the social and environmental value of its off-grid solar investments: Is achieving financial returns starting to compete with social impact? Here's what the investment firm discovered about whether it's really helping people and the planet – and whether it should continue investing in this market.
- Categories
- Energy, Impact Assessment, Investing, Social Enterprise
