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NexThought Monday – 12/15/14 – The Over-The-Counter Paradox: Dependence on agent transactions is holding digital finance back – but could agents also move the sector forward?
Over-the-counter (OTC) transactions are mobile money transactions facilitated by a provider’s agent network - and they’re an integral part of most successful services. But while MicroSave founder Graham Wright argues that dependence on OTC transactions is hobbling the development of the digital finance ecosystem, he says these agents could also present a solution.
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