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Best of 2013: Geeks vs. Quacks: How Swasth Health Centers is out-competing informal providers
In India, trained doctors face stiff competition from informal providers, whose services are affordable and popular despite their lack of qualifications. But in Mumbai, Swasth Health Centers is out-competing the quacks, using technology and management savvy to offer superior services at surprisingly low prices. CHMI’s Rose Reis visited them to see how they’re doing it.
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