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The Art of ‘Nice,’ Putting ‘Care’ In African Healthcare
What’s the secret to attracting 300 patients a month to a brand new, three-room health clinic in a sprawling industrial area? It might be the free manicure/pedicure women receiver after paying for a full “head-to-toe” checkup, but more likely, it’s the value of Penda. In Swahili, Penda means love, and that’s the key to Penda Health Clinics, a new chain of low-cost health facilities in Kenya that puts “care” at the center of their business model.
- Categories
- Health Care, Social Enterprise
